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IT Workplace & Support Specialist

Negotiable
General
Contract
Full Time
Zürich, Kanton Zürich / Switzerland Longitude: 47.3722, Latitude: 8.5420
Closes 11 March 2026
  • Posted 4 hours ago by admin Not Updated Yet

Required Skills

Job Description IT Workplace & Support Specialist Energy Infrastructure Partners AG

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About This Role

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Energy Infrastructure Partners AG (EIP) is a leading investment manager dedicated to long-term investments in high-quality energy infrastructure assets globally. We are committed to fostering a highly productive and technologically advanced work environment for our growing team. As we strategically transition from traditional IT support to a proactive Digital Employee Experience (DEX) model, we are seeking an engaging and technically proficient Digital Workplace & IT Support Specialist to join our Zürich office. This pivotal role goes beyond mere "fixing things"; you will be the primary technology ambassador and the face of IT for our colleagues, ensuring a seamless, modern, and empowering digital experience. You will drive productivity by expertly managing our high-performance hardware ecosystem, implementing automated workflows, and championing the adoption of cutting-edge AI tools like Microsoft Copilot. If you are passionate about modern workplace technology, possess exceptional interpersonal skills, and thrive in an environment where your expertise directly contributes to business success, we encourage you to apply.

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Key Responsibilities

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  • Digital Employee Experience (DEX) Leadership: Spearhead the transition to a proactive, user-centric DEX model, serving as the primary technology ambassador and the face of IT for our Zürich offices. Provide white-glove, expert-level support that significantly enhances employee productivity and satisfaction.
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  • Microsoft 365 Ecosystem Expertise: Act as the onsite expert for the entire Microsoft 365 suite, including advanced administration, troubleshooting, and optimization of Exchange Online, SharePoint Online, Teams, OneDrive, Entra ID (Azure AD), and Intune, with a strong focus on secure collaboration.
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  • AI & Automation Champion: Drive the adoption and effective utilization of advanced AI tools, notably Microsoft Copilot, to boost employee productivity and innovation. Identify opportunities for, develop, and implement automated workflows using tools like Power Automate or PowerShell scripting.
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  • Hardware Lifecycle & Infrastructure Management: Oversee the comprehensive lifecycle management of our high-performance hardware ecosystem. This includes procurement, deployment, configuration, maintenance, troubleshooting, and secure decommissioning of laptops, desktops, mobile devices, peripherals, and modern meeting room AV equipment.
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  • Technical Support & Problem Resolution: Deliver timely and effective Level 1 and Level 2 technical support for a wide array of software applications, hardware malfunctions, and network connectivity issues, ensuring minimal downtime and continuous productivity.
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  • IT Security & Compliance: Strictly adhere to EIP’s robust IT security policies and best practices, actively contributing to the implementation and monitoring of security measures across all digital workplace technologies.
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  • Documentation & Knowledge Sharing: Create, update, and maintain comprehensive IT documentation, self-service knowledge base articles, and user guides to empower employees and facilitate efficient problem resolution.
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  • Vendor & Cross-functional Collaboration: Effectively liaise with external vendors for specialized hardware and software support, and collaborate proactively with internal IT teams and business units to deliver impactful technology solutions.
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Requirements & Qualifications

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  • Minimum of 3-

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About Company

Energy Infrastructure Partners AG is a premier institutional investor exclusively dedicated to critical energy infrastructure assets. The firm specializes in managing substantial capital for long-term investments that are instrumental in facilitating the global energy transition.

With profound expertise across the diverse energy sector, Energy Infrastructure Partners AG strategically focuses on a diversified portfolio. This includes significant investments in renewable energy generation, transmission networks, and innovative energy storage solutions, providing essential capital and strategic oversight.

Committed to fostering a sustainable future, the company prioritizes responsible investment practices and cultivates strong, enduring partnerships. Their mission is to generate stable, long-term returns for investors while actively contributing to the development of a cleaner, more reliable global energy landscape.

Joining Energy Infrastructure Partners AG offers professionals the opportunity to become an integral part of a dynamic team at the forefront of the energy transition. We provide a challenging and rewarding environment where individuals can contribute to impactful projects and advance their careers within a rapidly evolving and crucial industry.

Office Location:

Zürich, Kanton Zürich, Schweiz

IT Workplace & Support Specialist

Energy Infrastructure Partners AG